Health and social services

The needs of residents are various and services in the community cannot always answer them directly. The Council, without noticing it at first, slowly increased the number of residents met individually for support. Some need only help to better understand an official communication, some cannot fill out important forms, and others are lost and do not even know what they need and where to start from. Our team then goes slow with them to identify the steps needed to regain confidence and put their life on the right track. On many occasions, our team members also accompanied the residents to appointments to reassure them through their journey for a better quality of life.

Health and social services & Workshops in NDG
The Health and Social Services initiative by the NDG Community Council aims to address the diverse needs of residents by providing personalized support. From aiding individuals in understanding official communications to assisting with form submissions, the focus is on offering tailored assistance. By enhancing access to crucial information and empowering residents to navigate complex administrative processes, this service strives to ensure that everyone in the community receives the support they need.

OBJECTIVES

  • Individualized Support: Provide personalized assistance to residents, addressing their unique needs, such as understanding official communications, filling out important forms, or navigating complex administrative processes.
  • Access to Information: Improve residents' access to critical information by offering guidance on various topics, ensuring they are well-informed about available services, resources, and support systems.

Activities, Events, Projects

  • 53 residents met individually through the year, sometimes more than once, for, meetings lasting between 30 minutes and 2 hours
  • 46 applications filled for One time Canada housing benefit
  • 3 workshops community services or health and social services related subjects
  • Administrative support and referral to partners or official service bodies
  • Gathering of needs to allow better response and sharing information with the appropriate institution
  • Comprehension of communications sent in French to residents, leading to a relief of stress
  • Feeling of being ‘’in control’’ for residents who had diverse issues with governments and institutions from being accompanied in the multiple steps .

CONCERTATION & MOBILISATION & OTHER SERVICES

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DOCUMENTS & USEFUL LINKS

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CONTACTS

(514) 484-1471

fax: (514) 484-1687

ndgcc@ndg.ca

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